Ordering & billing
- How to add items to shopping cart?
- How to modify items in my shopping cart?
- How to save items in my cart to wishlist?
- How to place an order?
- How to enter my billing and shipping address?
- What are my payment options?
- What currency do you accept?
- What states are required to pay sales tax?
- How do I submit my order?
- How do I check my order status?
How to add items to shopping cart?
When you find an item you would like to purchase, click the "Add to Cart" button on the item's detail page. To continue shopping, click the "Continue Shopping" button. You may view items in your shopping cart at any time by clicking "My Cart" in the top of any page. From the "Shopping Cart" screen, you may "Edit", "Save for Later" or "Remove" any item by clicking the appropriate words located to the left of the item. When you finish shopping, click the "Proceed to Checkout" button in your shopping cart.
How to modify Items in my shopping cart
Go to the Shopping Cart page by clicking on "My Cart" in the top of any page. Click the "Edit" link to the right of the item you want to change. Select the option and quantity you want and click the "Update Cart" button.
How to save items in my cart to wishlist?
- Click the "Move to Wishlist" box next to the appropriate item in your shopping cart and click the grey "Update Shopping Cart" button . This moves the item in a cart, to a list of saved items you may buy in the future.
- When you decide to purchase an item, click the "Add to Cart" button next to the item. This moves the item from the "My Wishlist" to your Shopping Cart.
- Items in your "My Wishlist" list always reflect the most recent price displayed on the item's detail page. This price may differ from the price listed when you first placed the item in your cart. Click the "Remove" link to the right of the item if you no longer want to save the item.
How to place an order?
- Returning Customers: Log into your account using the same email address and password you used to create the account. If the email address used to set up your account is no longer valid, please contact Customer Care to update your account or simply create a new account.
- New Customers: New customers can checkout as a guest or register an account. For assistance setting up your account, click here.
After you finish shopping, review all items in your shopping cart to verify the device model, artwork, and quantity by clicking on My Cart at the top of every page. If you have a Discount Codes or a Gift Card, make sure to check the appropriate box and enter the Promotion code or Gift card number. When you are ready to order, click the orange "Proceed to Checkout" button located in your shopping cart.
How to enter my billing and shipping address?
A billing address is the address where you are receiving the statements for your credit card. For your order to be approved with DecalSkin.com, the billing address has to match this address since it is the registered address on the card. Select "Ship to different address" if you are entering a different shipping address.
If shipping to a military post office, please select Armed Forces as the shipping state. If shipping to billing address, please check the "Use Billing Address" box.
What are my payment options?
- Credit Card:
We accept all major credit cards including MasterCard, Visa, American Express and Discover. When using your credit card, please be sure and provide the exact name and billing address that your credit card bank has on file for you. Incorrect information may cause a delay in processing your order.
We accept all major credit cards and eCheck through PayPal. Simply choose your payment type in the summary page. After you press the "Order" button in the page, you will be directed to PayPal's payment page to complete the transaction. We will be mailing your order to to your confirmed address listed on PayPal. If you are unable to update your PayPal address before making a payment or if you want to have it mailed to your friends or family as a gift, please leave us a "Note" with the new shipping address in PayPal.
We will gladly accept your payment by money order, cashier's check. All payment must be in U.S. currency. To pay by money order or cashier's check, choose the appropriate box in the payment selection, write the order number on your check, print your confirmation and wrap the check or money order in it and send it to: DecalSkin.com, 12807 Royal Drive, Suite 107,Stafford, TX 77477, U.S.A.
What currency do you accept?
All payment must be in U.S. currency. Currency exchanges are done at the time of purchase through your credit card company. Please contact your individual issuer for details on their currency conversion rates.
What states are required to pay sales tax?
Orders billing or shipping address in Texas will be charged sales tax.
How do I submit my order?
Review all the information you have entered. If everything is correct, click "Place Order" to complete the order. Do not click more than once, or the system will duplicate your order.An order confirmation will appear on your screen with your invoice number. We recommend printing a copy of your order confirmation page for your records. We will also immediately email a copy of your order to you.